PORT HUENEME’S HOME FOR EYECARE
As of 11/14/2024 Silver Strand Optometry has 365 reviews from happy patients!
You can read them all below.
DEMANDFORCE REVIEWS
“The staff was so friendly, very professional and very knowledgeable. The equipment is high tech. Dr. Castillo took the time to explain my eye condition to me and even did some more tests. I liked how Dr. Castillo was pretty much straight to the point. After my first visit, I don't think I'll be going anywhere else. I look forward to being a client here for life.” - Tina A
“The staff is friendly, knowledgeable and professional. They work very well together. Dr Castillo was wonderful. She was very professional and down to earth at the same time. She had great communication, asking me questions and really listening.” - Kelly C
“Very helpful” - Byron C
“The staff are courteous and helpful. Dr. Castillo is patient, thorough and knowledgable. She gave me options for treatment of my dry eyes that my dry eye specialist never mentioned. I feel I am finally in good and caring hands” - Jacqueline I
“Professional Doctor and Staff. Very clean office to.” - Jennifer S
“The doctor and staff were excellent the doctor answered all my questions and gave me excellent suggestions, they are the professionals and I’m the patient and their knowledge was very helpful. I felt really comfortable after the exam while I was checking out the conversation with everyone was more like a friendly setting than a doctors office. I will be returning next July for my exam and if the same Dr and staff is there I will return for many years. Thank you to Silver Strand Optometry.” - William B
“The entire team works together as should” - Luther G
“Extremely helpful and friendly . I was very concerned that my daughter (who is very difficult patient) would not be able to get her eye exam done. But the staff and Dr Castillo did so amazing with her . Our appointment went without an outburst.” - Amanda R
“Outstanding” - Paul C
“I was referred to Silver Strand by a coworker. It was easy to make an appointment and I was able to complete new patient paperwork in advance to reduce time spent when checking in. After I checked in, I was called to begin my visit less than five minutes later. The Medical Assistant who performed testing was very courteous and explained every test she was performing. Dr. Castillo was great. She was compassionate and thoroughly explained her findings and recommendations. I had an excellent experience and highly recommend this business.” - Fallon W
“Very knowledgeable and has answers for all your questions.” - David D
“This was my first visit with Dr Castillo. She was friendly and helpful, explaining what was happening with my eyes and how we would treat them,. As always the office staff were welcoming and helpful.” - David R
“Went in to get an eye exam. The entire staff are super friendly.” - Juan L
“Customer service is great! Very friendly and attentive staff. Been going to this office for about 2 years now and I would definitely recommend them to friends and family. They also speak Spanish so it's a great experience for everyone. If you haven't yet, give them a try, you won't be disappointed!” - Luis L
“Very friendly, very knowledgeable, also expl everything to me” - Maricela R
“Staff is very nice. Dr. Castillo explains everything very clearly and takes time with you.” - Camilo S
“Professional and caring“ -Christina O
“The staff and Dr Castillo were very professional and nice.” - Joyce P
“Great Optometrist Office, Great Staff very Friendly & Knowledgeable” - Jose M
“I have the best care and I am confident in the doctor’s advice. Love it!!” - Jean W
“My experience with silver strand Optometry was above expectations, the staff were polite, friendly and were well trained and informative, I hadn't completed a client form on entering and was handed a lap top to complete one which was a simple task to complete. The first eye tests prior to the examination by Kimberly (specialist & owner) was a comfortable experience - on the final eye testing exam with Kimberly was a very professional experience. i noticed a good skill set Kimberly was very thorough made several observations as to my cataracts & vision then given several good recommendations which i fully intend to fulfill. Luck' Favors the trained observer - I felt very fortunate to find this excellent new establishment.” - David L
“Excellent” - Anonymous
“Their optometrist was very helpful and she knew her subject” - Irwin N
“The staff are all very knowledgeable and friendly.” - Joseph W
“Everyone is friendly and helpful.” - Anonymous
“Very thorough in explaining” - Bart M
“A+ on everything. Making appointment was easy. Calls from staff to rearrange appointments very pleasant. Arrival and check-in with very competent and professional staff was great. First time experience with Dr Castillo was outstanding. She was prepared, thorough and exceptionally responsive to questions; plus a pleasure to deal with. Help with selection of new frames very professional. No problems or complaints.” - Luis B
“The ladies were friendly and easy to work with!” - Julia J
“Very happy with the service.” - James M
“Yesterday, Sept. 2, was my first visit with Dr. Kimberly Castillo for an appt. that Dr. Steensma gave me last year. The girls out front were courteous, at ease, pleasant and easy to talk with. Dr. Castillo herself was professional and also pleasant. She took time to examine my eyes, like Dr. Steensma did, and shared with me what she noticed and what she planned to do. I felt comfortable with them all. I surely will continue to go there for my vision check-up.” - Viola A
“Everyone was very nice” - Barbara M
“Nice office, friendly and knowledgeable staff. Got a same-day appointment. Very happy with their services!” - Brad B
“Absolutely excellent care of my eyes. Thank you!” - Joann S
“This was my first visit with Dr Castillo. She was friendly and helpful, explaining what was happening with my eyes and how we would treat them,. As always the office staff were welcoming and helpful.” - David R
“Very efficient.” - Gail M
“Nice office, friendly and knowledgeable staff. Got a same-day appointment. Very happy with their services!” - Brad B
“The staff at Silver strand is very friendly and accommodating. They LISTEN!” -Carolyn C
“Great friendly and helpful attitude from all staff members. My appointment ran long and i never felt them have issue with it. Honest help when picking frames with look and cost.” - Celia R
“Everyone was so nice and welcoming! It was my first time going and getting an eye exam as an adult. They answered all my questions and helped me select the right pair of frames for me!” - Rocio J
“This office was super impressive, professional and nice happy people, very modern technology for all exams. Highly recommend it” - Janet W
“It’s been a few years since I’ve hav my eye exam so not looking forward to having my eyes dilated but they have new equipments now that there’s no need for dilation of your eyes to get a closer. Excellent customer service by staff. Friendly atmosphere and very accommodating. Dr.Castillo provided me a personalized plan and recommendations to better care of my vision.” - Arnel O
“Very courteous and friendly. Rapid service, with a smile.” - Abraham S
“My experience was excellent. Staff is very friendly and caring and also is a doctor. I was very pleased and happy with them.” - Christine H
“Staff was really friendly and patient, doctor is really nice and takes the time to explain what's going on with your eyes. Billing was easy and staff was really good at breaking down insurance cost and co-pays. Will definitely return in the future!” - Timothy V
“It was a great experience.” - Merrick C
“Great experience and very thorough!” - Orlando E
“Had an eye infection, staff and doctor were great! Very attentive as I was nervous having my eyelid swollen and hurting. She even gave me her number just in case I may have needed something over the weekend since I had gone in on a Friday. Couldn’t ask for better service I highly recommend this office.” - Rebekah A
“Excellent patient care. Felt welcomed and staff is amazing.” - Aryana M
“Very happy with my new optometrist Dr. Castillo and her friendly staff. I would most definitely recommend to friends and family.” - Linda R
“The staff was amazingly kind and accommodating. Dr Castillo made me feel very comfortable and well taken care of.” - Marcela L
“Great place Dr Castillo does an excellent job I am very pleased and the Dr is very knowledgeable and cares about us patients.” - Johnny B
“Excellent service. Nice and clean office. Pleasant people.” - Virginia L
“Kind staff and very knowledgeable, professional , sweet doctor.” - Paola F
“Dr. Castillo is very thorough & let’s me know what she’s concerned & need to do to get the best care for myself. Then follows up with a letter to give to my primary health care provider. I have to tell you the first time I was introduced to Dr.Castillo I was a little unsure & hesitant weather or not I wanted to come back for my next appointment. I then thought about my hesitation & decided to give her a chance because she was taking over a new office & a lot of new clients that she never saw before. We both had to get use to each other. So I returned & I’m glad I did. This last exam went much better & I felt more comfortable & relaxed.” - Carolyn R
“very good.” - Anonymous
“Very accomadating,” - Jayden A
“It was a delightful visit! The staff was so accommodating and friendly! I couldn’t be happier with our decision to become a patient of Dr Castillo! She is wonderful!” - Susan R
“Very friendly staff and has the latest technology and optometry” - John S
“very nice workers , no wait time , happy customer. helped me with everything i wanted.” - Alexis B
“Great service and staff.” - William A
“Very thorough. Pleased with staff and Dr. Castillo.” - Robert R
“Great informational time spent with doctor. Dr. Castillo explained most of the questions i had for her. Feel confident about this doctor who took over the business from the previous retired doctor.” - Anonymous
“My husband and I have been going to this office for years and we are always greeted by their friendly staff when we enter the office. And most of the staff have been there for a long time so that alone speaks highly of the office. We rarely wait more than 5-10 minutes at the most to be called back for our eye exam and Dr. Casteel is very friendly but professional and thorough when going over all of the test results.” - Dianne R
“Friendly and professional” - Thanh E
“I was impressed with the service you provided, from receptionist, lab tech and doctor very professional. Thank you.” - Anthony L
“Staff is friendly! And knowledgeable too!” - Danielle N
“Precise, Professional, Friendly.” - Anonymous
“Fabulous staff and Dr Castille is to the moon and back. Great experience.” - Larry T
“Excellent.” - Carolynn W
“Great experience answered all my questions and gave me what I needed to see better. Thank you.” - Miguel C
“Thank you for the amazing service. Silver Strand Optometry attend us fast than any Optometry! I have called different place in ventura county and this is the one I highly recommend” - Fermin M
“Excelente service Dr Castillo is very patient an listens to your concerns.” - Nancy P
“Super helpful, great experience overall.” - Anonymous
“Friendly staff.” - Anonymous
“Office staff very friendly. Good explanation of each testing procedure. Time with Doctor comfortable and easy to understand. I left with a smile on my face.” - Christina O
“It's the place to be when you want to get your vision checked.” - Tina A
“I was in an urgent care situation. Dr. Castillo and her staff were so friendly and kind and were able to squeeze me in on a walk in basis. It turned out that I had it developed a dry eye situation. Dr. Castillo was able to treat me and give me drops to use at home. I am grateful for Dr. Castillo and her staff.” - Marcela L
“I was nervous to visit a new optometrist as I’ve been going to mine for 20 years, but I had a wonderful experience! All of the staff was so friendly and Dr. Castillo was also great! I’m excited to make this my new optometry office!” - Monica R
“Friendly.” - Jeanet J
“I was so happy when they didn’t have to dilate my eyes, they have equipment to avoid that. It eased my anxiety. Doctor worked with me to make sure I had contacts that would work for me. The staff was friendly.” - Laura A
“Taking care of patient. Concern in there patient.” - Jeanet J
“Dr Castillo does an excellent job and is doing all she can to help me with the problems with my eyes.” - Johnny B
“Service exceptional as usual. Staff is friendly, pleasant, courteous and efficient!” - Ester E
“Dr. Kimberly Castillo was so patient and kind. Myself and 6 year old son were seen in the office for the first time. We had such a pleasant experience I could not have asked for anything more. She went above and beyond to explain things to us. The office staff was also very helpful and prompt. Thank you ladies for a wonderful experience!” – Eduardo A.
“Awesomeness” – Mark C.
“Great staff, very friendly and helpful. Knowledgeable! Make sure your eye insurance is covered by them, otherwise it could get expensive.” – Anonymous
“Personable, friendly.” – Jose D.
“The stuff there is wonderful if they took care of me they did everything that I needed. They explained everything I couldn’t ask for any anymore than the staff that works there thank you.” – Rachel K.
“Saw Dr. Rollins. I liked him. He provided information as the exam progresses and answered all my questions. He was able to improve my glasses perception. Silver Strand has modern equipment” – Robert R.
“The new patient paperwork can be texted to you and that was an extremely convenient element. The staff was very knowledgeable and the office offered state of the art eye testing options. They also provided a good variety of choices for their eyeglasses selection. The staff member knowing that I had to purchase both contact lenses & glasses this year worked with me to figure out what would be the most cost-effective option to put through my insurance and pay the remainder as cash. This extra effort was both extremely nice on her part and appreciated as a patient! Glad to have found this location so close to home!” – Eva Z.
“Very friendly and attentive staff.” – Luis F.
“Staff was friendly and nice. They answered all my questions.” – Chad W.
“She is the best optometrist, and knows her business. She is very helpful and discusses your condition. I would never go to anyone else.” – Kim D.
“Great service, received exactly what I needed” – Johnny B.
“I loved how she was interested in asking what are my concerns and what I am want and what I would like to be better, whether I’m looking for contacts or, my dry eye issues. She said there were several options, and I like the plan, she set up for me.” – Evangelina F.
“Dr. Castillo has been been my optometrist since I first moved to Port Hueneme. She is attentive, I’ve always had doctors dismiss working with my right eye because I’ve never been able to see that great out of it, from the beginning she worked to find a prescription for contacts that would help me see the absolute best corrected out of that eye. I am so thankful to have have had an optometrist who cares. I also cannot say enough about her staff. They are so kind and really make the experience from the jump. I am devastated to be moving, but for anyone looking, look no further than silver strand!” – Tasha W.
“Great staff and awesome customer service” – Amy D.
“Staff and experience was great, I would suggest that they have more selection of frames for seniors on a budget other tan that it was a great experience” – Robert L.
“This was my first visit with Kimberly Castillo. She is very knowledgeable and provided excellent care. I feel very confident in partnering with her regarding my vision care” – Miriam W.
“I had an eye issue and they got me in same day to look at it. The staff was polite and professional. Everything was clean and orderly. Dr. Castillo could not have been nicer. I have already recommended Silverstrand to several of my friends. Going back next month for a follow up.” – Jeffrey W.
“I found the office environment relaxed and yet professional. I had a moderate wait, but then again, I arrived late. (I am just glad they let me have my appointment at all!). The office here is very obviously striving to be on the cutting-edge technologically, a fact that made me feel much better about going here than I felt about going to my last optometrist. The eye exam went very quickly, yet I felt like the doctor did a thorough job. She even caught a mis-diagnosis I got last year from a different optometrist!” – Anonymous
“Very efficient and kind staff.” – Andrea G.
“Absolutely amazing. From setting the appointment to walking out the door with two pairs of glasses cut on the same day within minutes. Truly amazing” – Kennedy D.
“Easy appointment, staff were friendly and helpful. The doctor was knowledgeable and covered all the bases. Have not received my glasses yet but am hopeful there will be no issues.” – Donna V.
“Very detail exams n explanations of test results.” – Jose A.
“My first time coming here and was very happy with my visit. To start the staff was amazing and very welcoming. The whole process was great. I met Dr. Kimberly and she is super sweet, she took her time with my questions, concerns and needs. She was great, I HIGHLY recommend this office to anyone who is looking for a 5 star optometrist. Thank you Silverstrand Optometry and Staff.” – Stephanie E.
“Great service ane super knowledgeable. We just moved to Hollywood Beach and will be using them in the future.” – Patricia G.
“Excellent customer service” – Marichu P.
“Really helpful and informative. Everyone’s really nice.” – Anonymous
“Everyone in the office is very friendly and helpful!” – Kimberly H.
“Friendly staff, great customer service and thorough explanation of process and care plan. I appreciate the quick service and not waiting a long time to receive service when I arrive.” – Fallon W.
“Staff very polite. Doctor very sweet and knowledgeable” – Christina O.
“Amazing Doctor and Staff!” – Rose T.
“Dr. Castillo was clear, nice and efficient.” – Rodney P.
“Very thorough. Very helpful. Wonderful staff. I like Dr. Castillo.” – Carolynn W.
“Great service!” – Kailee J.
“Very thorougo.” – Cindy S.
“Very thorough exam. Answered all my questions!” – Anna C.
“Excellent experience and they save my eyes. Excellent performance and workers are friendly.” – Anonymous
“Very kind, professional and thorough staff and doctor.” – Julie D.
“Both Dr. Castillo and the staff are amazing. They are polite, helpful, and willing to help.” – Carolyn C.
“Staff and Dr are friendly and thorough” – Staci S.
“At Silver Strand Optometry, the staff is knowledgeable and friendly. Dr. Castillo takes her time with clients and is very accessible when it comes to answering questions. I’m very happy with the service here.” – Jane B.
“Everyone was friendly and had a sense of humor too! The princes weren’t bad at all!” – Susanna C.
“This was a unique optometry experience for me. The doctor was very thorough and offered cutting-edge technology to help with some of my eye problems. She seems like she is a leader in keeping up-to-date on the best way to help her patients enjoy optimal eye health.” – Paula H.
“Very polite and respectful. Very attractive/hands on.” – Sarah G.
“Very professional care was done to my eyes. From the exam and the results found. I would definitely recommend Dr. Castillo and her staff.” - Anonymous
“Dr. Castillo and her staff are amazing and very professional.” – Tina A.
“Very pleased with staff and Doctor.” – Anonymous
“The team at Silver Strand is friendly, efficient. I appreciate that for a full exam I'm in and out in less than 45 minutes.” – Christopher A.
“Dr. Castillo and staff are a delightful group. Their professional manners, and knowledge of state of the art exams are welcoming. Dr. Castillo offers extended eye care that keeps patients awareness of potential future concerns.” – Linda Z.
“My experience has been the best I’ve ever had. I came in with very specific issues. Dr. Castillo listened to me and made sure she treated me with patience and care. She found the perfect treatment for me. And continues to follow my progress. To make sure I have the best results possible! I recommend her to everyone!” – Anonymous
“Great service and care” – Raoul M.
“Awesome customer service and great communication with the doctor and staff I highly recommend them.” – Rudy C.
“Very nice staff and Dr. Everyone was personable, and attentive.” – Elizabeth R.
“Staff patient, helpful, caring, informative.” – Hector P.
“Dr. was great explaining any concerns I had with my 9 year old eye exam” – Diego O.
“Very efficient staff. I arrived a bit early for my appointment and was immediately helped and taken care of earler than my scheduled time. They clean all of the equipment prior to using it, and explain everything that is being done. Made me feel at ease and important. My prescription was called in immediately after my appointment and ready for oick up quickly. They also send text messages and emails to keep you informed of your appointment, which is very helpful.” – Anonymous
“My Silver Strand Optometry visit was excellent, clean, very friendly staff. The staff took their time to help me find the perfect pair of glasses. Dr. Kimberly Castillo is very thorough very helpful in identifying and explaining the questions I asked. I would recommend all my family and friends to this office. This optometrist is a young lady and very friendly with her patients.” – Diana B.
“I was referred to Silverstrand Optometry by a friend, after experiencing a mediocre consultation with another local Optometrist, and I couldn't be more pleased! Dr. Castillo and her entire staff were very courteous, knowledgeable, and provided me with the detailed feedback I was looking for. I highly recommend Silverstrand Optometry...you will not be disappointed!!” – William J.
“This was my first visit and I was late due to an error on my part in the address. They were still able to see me and the staff were very pleasant and efficient. The exam was comprehensive and Dr Castillo explained her findings and answered all of my questions.” – Anonymous
“Very friendly and warm customer service” – Luther G.
“It’s always a pleasure visiting the office.” – Marla H.
“Most fantastic and professional staff. Most strongly recommended!” – Edward R.
“Exelente atencion, el personal es muy amable y amigable ademas de que son bilingues y te orientan a tomar las mejores decisiones. Extremadamente limpio y organizado, te atienden exactamente al momento que fue agendada tu cita. Recomiendo ampliamente a Silver Strand Optometry.”
“Exelente atencion, personal bilingue muy amable!” - Sophia L
“La doctora muy amable el personal excelente me hicieron sentirme muy cómodo agusto y en confianza son lo mejor y me alegra a verlos elegido.” - Luis M
“Muy buena atención.” - Jose H
“Excelente servicio y muy amables.” – Brenda C.
“Excelente” – Amairany A.
“Dr. Castillo was very professional, nice, courteous and explained my eye condition problems areas and her staff assistants were also very welcoming and helpful to when choosing my eyeglasses and the perks I wanted on them.” - Reyna T
“Very nice.” - Christopher R
“I am so excited to have finally gotten the opportunity to meet Dr. castillo in person; last year I had Dr. Steensma one last time prior to the transition and was informed about her with high praise. I was not let down by her amount of knowledge, assistance with making sure I got what I needed, and just all around friendliness. I always recommended this office to people due to the cleanliness, nice machines, and selection of frames; but, now I am beyond delighted to have such a great optometrist nearby to hopefully be able to see for a long time. Excited to be back next year.” - Christopher P
“Dr Castillo listens carefully to your comments to determine what additional assessments might be needed. She takes time to answer all questions and explain things as simply as possible. Very happy with her pre and post cataract surgery care.” - Linda K
“Friendly staff, nice doctor, appt was at 3 got there at 240 we were with the doctor around 330 so little bit of wait but not too much, Dr Castillo will be our new family optometrist! Thank you for great service!” - Alfonso J
“Great staff as always!” - Aronza C
“Positive vibes all around...great staff” - Carlos L
“Very helpful” - Asuncion M
“Great visit - Very attentive staff and quick service. Came I. For general appointment and had no wait times outside of expected time. Definitely coming back.” - Moses R
“Even though I miss Dr. Steensma, Dr. Castillo is the right person to carry on his tradition of great, accessible eye care. I hope Silver Strand Optometry will be very successful!” - Jane B
“New optometrist and I loved dr Steensma. So this compliment should carry a lot of weight dr Castillo is wonderful as is staff technically and communicatively.” - Sonia H
“First visit with Dr. Castillo . She was very personable, informative, and thorough.” - Kenneth R
“Very friendly, helpful and professional.” - John V
“The scheduling was so simple and fast. The staff and Dr. Were so amazing, not pushy to sell you anything just there to make your eye exam as smooth as possible.” - Gracie Marie S
“Friendly, and professional. Happy with the new doctor!” Anonymous
“Excellent service.” - Melany A
“Everyone was very friendly and very helpful.” - Brigitte V
“Still the same pleasant atmosphere at the office. Dr. K. Castillo is also nice as well as the personnel.” - Virginia L
“The staff is very friendly and helpful. Examinations are thoroughly discussed and never feel rushed.” - Maria K
“Dr. Castillo is professional, kind and utilizes state of the art equipment to complete the most pleasurable eye exam that I have experienced. Her staff are the friendliest around. I Highly recommend!” - Charles P
“This was my second visit with Dr. Castillo and both visits were very pleasant. I found her to be very friendly, very thorough and appreciated how comfortable she made me feel.” - Dora R
“Excellent visit” - David S
“I enjoyed meeting Dr. Castillo, she was very sweet, informative & thorough. She ultimately seemed very concerned with the health and well being of my eyes.” Ernestine R
“Everyone is so friendly and nice. The office is very clean.” - Berta P
“Did a get job. Explained everything they were doing. Very friendly.” - Elaine P
“Helped me with eye exam for my drivers license renewal without an appointment. Everyone was very nice and helpful. See you all again for my regular annual check up.” - Shiela T
“The office is clean. The staff is knowledgeable and efficient. There are a good selection of eye glass frames. The doctor is knowledgeable and efficient.” - Martha R
“Very efficient” - Gail M
“Went smoothly.” - Glen B
“The staff at Silver strand is very friendly and accommodating. They LISTEN!” - Carolyn C
“Very friendly and helpful staff” - Katherine B
“Everyone was so nice and welcoming! It was my first time going and getting an eye exam as an adult. They answered all my questions and helped me select the right pair of frames for me!” - Rocio J
“Great friendly and helpful attitude from all staff members. My appointment ran long and i never felt them have issue with it. Honest help when picking frames with look and cost.” - Celia R
“Provides excellent examination of the eyes.” - Kathy C
“The entire team works together as should.” - Luther G
“Outstanding.” - Paul C
“Everyone was very nice” - Barbara M
“Went smoothly.” - Glen B
“Absolutely excellent care of my eyes. Thank you!"“ - Joann S
“Provides excellent examination of the eyes.” - Kathy C
“Very friendly and helpful staff” - Katherine B
“The doctor and staff were excellent the doctor answered all my questions and gave me excellent suggestions, they are the professionals and I’m the patient and their knowledge was very helpful. I felt really comfortable after the exam while I was checking out the conversation with everyone was more like a friendly setting than a doctors office. I will be returning next July for my exam and if the same Dr and staff is there I will return for many years. Thank you to Silver Strand Optometry.” - Willian B
“Amazing staff! They were very helpful and knowledgeable. They answered all the questions I had. Definitely will be recommending to my family and friends.” - Brandy M
“It was a nice and easy ,stree free experience!” - Kaily V
“The lady behind the desk (Lilly Zamora) was amazing. I recently had a severe acident (broken back) and was very reluctant to follow through with my appointment. Thanks to Lilly's professionalism and compassion I was able to get through it. She was very knowledgeable and compassionate. I will be referring all my friends and family to this optometrist. Thank You Silver Stand Optometry.” - Robert B
“Thoroughly professional service.” - Gary Z
“I am getting to know Dr. Castillo better. I feel she is friendly and kind. She is knowledgeable and cares for her patients’s needs appropriately. The staff is also very kind and helpful. They are knowledgeable and work diligently to provide the best care.” - Martha R
“Everyone was so nice and professional. They were also very helpful.” - Elaine P
“Friendly and supportive doctor and staff!” - Kirk C
“I had a really good experience with staff and Dr Castillo! I noticed that there was some new up to date equipment, the staff was very organized and helpful, and Dr.Castillo was super efficient and wanted to make sure I had contacts that were most comfortable and also within my budget. She was very friendly and down to earth, I can tell she enjoys taking care of her clients! - Laura T
“I loved this office!” - Maria C
“The office girls were friendly and helpful. Dr. Castillo was thorough and professional. I felt comfortable with the care and attention they gave me.” - Viola A
“Dr. Castillo was personable, professional, educated and has the latest technological tools needed for optometry. She answered all of my questions and made suggestions on how to proceed with my medical situation.” - Ronald J
“Staff was attentive and responsive. Optometrist was knowledgeable and communicated effectively. A good experience all around.” - Thomas D
“From the receptionist, to the doctor & the lovely lady who helped me pick out frames EVERYONE was helpful, patient, professional and wonderful to work with!” - Marylou T
“Excellent service from the front office to the treatment were outstanding. “ - Janelle L
“Staff was great.” - Adrian L
“I had a great experience there.” - Maki F
“The whole staff was very kind and helpful . Me and my daughter were greeted and helped as soon as we walked in . I am also very pleased with the doctor herself . She was very attentive to my daughters needs & was able to provide much needed information about some eyedrops. Came in for one thing and came out with more than I bargained for.” - Aaliyah E
“Such a welcoming practice and very nice Dr and staff! So happy we found Silver Strand Optometry!” - Susan R
“Excellent service by the girls in the office.” - Albert D
“Excellent front desk staff as usual, and Kimberly was very professional and explained everything concerning my visit. Highly recommend this office! Always a wonderful experience!!” - Danya T
“Comprehensive exams provided with thorough explanation of the results. Eliminated the need for dilation.” - Thomas M
“I’m very satisfied with her diagnosis. I felt comfortable during the check up. She answered all my concerns and made recommendations so I can avoid the discomfort that I had especially when driving at night.” - Anonymous
“It was a first time visit for my son. Staff was friendly and patient w my son through the whole process. You’re also able to fill out insurance and patient info online for your appointment.” - Angel L
“Very helpful & professional” - James P
“Everyone was very nice and sweet and very professional. Overall it was a good experience.” - Laurie V
“The best place that I've had gone in my life great customer service.” - Elizabeth A
“Experienced, knowledgeable and no nice to talk to.” - Antonio A
“Helpful staff” - Kaly S
“It was a pleasant visit! I really like that they have upgraded machines and didn’t need to dialate my eyes.. the dr and the girls up front (and the assistant) were very nice! I will def recommend it.” - Abigail H
“Very knowledgeable.” - David D
“Friendly staff, excellent customer service and minimal wait o be seen by provider. Provider is professional and provide detailed explanation of exam and results.” - Fallon W
“I appreciate the friendly, professional manner of Dr. Castillo. The office is comfortable and the equipment they use us the latest. I highly recommend Silver Strand Optometry!” Anonymous
“[Dr.] Castillo and her staff were very friendly, helpful and totally professional!” - Dorothy D
“Alex and Ana were extremely helpful and friendly. Dr. Castillo was professional and kind. While I was waiting to pick out glasses, Alex assisted two different families with children and he was very attentive, friendly and patient with the children. I was very impressed and appreciated the way he interacted with the children.” - Sonia V
“I was attended professionally and the staff are super nice. I will be referring folks.” - Jeanette F
“Great friendly staff.” - Cindi H
“Everyone here is friendly and professional. I always feel that my eye exams are thorough” - Vanda W
“I love coming here. The staff is always super nice and helpful. Dr. Castillo is very professional and explains things in detail so I can understand what’s going on. 10/10 recommend” - Danielle C
“I was really impressed with how thorough the exam was and the time that was taken to explain what is going on with my vision. Additionally the staff and the doctor were all very helpful and friendly. I’m so glad to have found a reliable and knowledgeable provider for my vision care.” - Jennifer P
“Staff are very nice and helpful. The Dr was very thorough in explaining my results and giving me options of treatments.” – Reyna T.
“Very professional and thorough.” – Joseph W.
“Dr. Kimberly Castillo, OD, is a professional who cares about her patients. If you or anyone you know are looking for or thinking of changing eye doctors I highly recommend her!” – Susan H.
“Concerned and friendly staff” – Roger W.
“Tech & Dr. Were professional and enjoyable” – Steve G.
“Appointment was on time, staff very good. Went well.” – Glen B.
“Great doctor and staff” – Jose Jesus O.
“Excellent service from the whole office.” – Anonymous
“Very thorough & explained my condition.” – Sharon B.
“Friendly professional and caring” – John O.
“Staff are very nice and helpful.” – Anonymous
“Dr. Castillo and her staff were professional and caring. From the Dr to each tech I felt cared about and everyone wanted to provide a positive outcome. I had not been to an eye doctor in some time and was impressed by the technology designed to detect any underlying problems with my eyes. I left feeling good about my eye health and nothing had been missed.” – James D.
“They’re really professional and they deliver results.” – Omar A.
“Dr. Kim is professional, honest, thorough and knowledgeable using some of the latest equipment. My wife and O both recommend her to anyone needing complete eye care.” – Ronald J.
“Everyone in the building was very kind and professional. I highly recommend anybody to go here. Overall the experience was amazing and quick.” – Sean C.
“Ida provided excellent customer care. She was very knowledgeable, professional, and curteous. I highly recommend Silver Strand Optometry!” – Denise N.
“Efficient and friendly staff . Dr C always explains the procedure and the reason for the treatment” – Hugh M.
“Awesome experience” – Rudy C.
“Very professional” – Anthony V.
“The staff was very helpful.” – Patrice C.
“Nice people and friendly” – Aries R.
“This was my first time with Dr. Castillo. She was quick and thorough. I'll go see her again for my next exam!” – James S.
“Dr. Castillo was kind and informative. The staff was welcoming and helpful.” – Martha R.
“Good service and kindness” – Josue F.
“Very good” – Jose P.
“A great healthcare practitioner for your eye care.” – Robert P.
“Very thorough examination by Dr Castillo and her staff” – Anonymous
“Very nice experience. They were a little behind, but I didn't mind because the staff was very pleasant and apologetic. Dr. Castillo and her staff listened to my needs and took the time to answer all my questions. They were very helpful when choosing my new glasses.” – LouAnn T.
“Easy to get an appointment, staff was kind and professional.” – Thomas B.
“Taking very great care after my cataract surgery, I will continue to see Dr Castillo” – Johnny B.
“Everyone was fantastic.” Merrick C.
“My entire appointment at Silver Strand Vision was fantastic! Dr. Castillo utilizes the latest technology in examining current eyesight conditions and potential issues in the future. The staff is quite helpful and friendly. Great overall experience!” – Don B.
“Very comfortable and professional.” – David D.
“Dr. Castillo is amazing. She took her time and had patience in explaining the details to my daughter to help her better understand her vision. She made sure we understood and gave examples. Most importantly her technology is up to date giving her the best optimal view of our eyes.” – Melanie J.
“Good excellent” – Jose P.
“Efficient, informative and effective annual check up. Exams were conducted by a professional caring staff with effective recommendations at the conclusion.” – Daniel J.
“5 STARS!” – Douglas W.
“Very pleasant and accommodating” – Dennis B.
“I had an amazing experience with the staff they're all nice, specially with Dr. Kimberly Castillo she's so wonderful and they have state of the art technology as well. Thank you guys” – Lemuel A.
“Dr. Kimberly Castillo was so patient and kind. Myself and 6 year old son were seen in the office for the first time. We had such a pleasant experience I could not have asked for anything more. She went above and beyond to explain things to us. The office staff was also very helpful and prompt. Thank you ladies for a wonderful experience!” – Eduardo A.
“Nice employees” – Anonymous
“Helpful and through.” – Dennis D.
“The crew are very friendly, knowledgeable and likewise, Dr. Castillo really takes care of the patients with all sincerity. Thank you so much!” – Antonio A.
“Dr. Castillo was very professional understood all my concerns and answered all my questions.” – Teresa R.
“The doctor was very polite and professional. She didn't try to sell me on a lot of stuff. She was thorough and she let me know my options.” – Jennifer J.
“My friend Yvonne picked up my eye drops as I am in a rehab center for broken and foot. She told me how nice the ladies were to her. Thank you” – Sheryl M.
“Friendly and accommodating staff! Dr. Castillo was very knowledgeable, answered all my questions, and explained findings very clearly.” – Anonymous
“Very friendly and welcoming staff” – Anonymous
“Everyone in office is friendly and helpful including Dr. Castille. She is also very knowledgeable so I feel very comfortable continuing with this office since prior excellent doctor retired.” – Dianne R.
“The most uo to date Doctor, her attention to detail is impeccable!” – Mirian P.
“The office staff are very good. They check any questions about your insurance coverage that you may have and relay the information back to you. Dr. Castillo is very well versed in eye care and treatment should one need it. She answers questions and will make certain you understand what answers she has. Caring, understanding any possible uncertainty you may have.” – Anonymous
“Doctor Castillo was extremely pleasant and friendly - had a really good experience with her. The front desk assistance Anahi went above and beyond to help. We found what we where looking for, and felt we where taken care of.” – Anonymous
“Courteous and easy to make appointments. Little wait time.” – Joanne F.
“Dr. Castillo is very nice and thorough. We will come back.” – Colette G.
“Excellent experience.” – Robert B.
“I had issues due to previous surgery on my eye that was out of state several weeks ago. Dr's office got me in the day I called for a check up and pressure check of my eye per my out of town Dr's request. Her staff was very professional and friendly. Very thankful for such great care by the Dr and her staff for a new patient.” – Deanna O.
“Super friendly and informative staff!” – Javier A.
“Service was great, the only thing I did not like was the fact that I was about to be seen but they had me step out of the room because another person came in, I would't mind if it was an emergency but it did not seem like it, other than that everything else was excelent, thank you so much for your help.” – Anonymous
“Dr. Castillo was very professional and amazing. She took me right in the same day and helped with the problem I was having with my eyes and was very helpful and informative. The girls in the front were great too!” – Anonymous
“Very nice! I really like the entire staff!” – Anonymous
“Everyone involved in my vision care was extremely knowledgeable and kind. All of my issues were addressed. I highly recommend Silver Strand optometry.” – Michelle M.
“The stuff is so nice” – Karmen P.
“My experience was amazing. The staff were friendly and knowledgeable. Their equipment is state of the art. Doctor Castillo was so thorough. She answered all my questions and didn't rush to try and dismiss the importance of my visit. She genuinely cares about her patients and is beyond knowledgeable on all levels of eye care. I have found my new eye doctor!” – Kathaleen P.
“I found Dr. Castillo to be extremely thorough, willing to answer all my questions and sincerely concerned about the health of my eyes.” – Anonymous
“The staff did an excellent job in proving me with what I was looking for in glasses” – Mike A.
“Very warm, very attentive” – Sonyah C.
“First time visit to this optometrist office as a new patient. Staff is friendly, professional. Dr. Castillo is an excellent Dr. She took her time in reviewing my eye exam scans and giving the best prescription possible for my eye glasses and also gave me a contact exam and fitting. I am amazed at how well I can see with my new prescription for my contacts. 20/20 Thank you Dr. Castillo! I truly recommend her services.” – Susan H.
“Pleasant & thorough! Friendly office.” – Edith J.
“Dr. Castillo was professional and really helped me out with understanding my vision problems. I have cataracts and I am 55 years old so she help me with getting glasses and explained everything to me about Cataracs. She is kind and respectful Dr. My experience was wonderful. The staff is wonderful.” – Shayne H.
“Fantastic services and professionalism from entire staff!” – Edward R.
“Excellent” – Maya Itzel H.
YELP REVIEWS
“Posted this on their website but I am copying it here to hopefully spread the word to whoever is interested. I am so excited to have finally gotten the opportunity to meet Dr. castillo in person; last year I had Dr. Steensma one last time prior to the transition and was informed about her with high praise. I was not let down by her amount of knowledge, assistance with making sure I got what I needed, and just all around friendliness. I always recommended this office to people due to the cleanliness, nice machines, and selection of frames; but, now I am beyond delighted to have such a great optometrist nearby to hopefully be able to see for a long time.” - Chris P
“This is literally the best eye doctor I ever went to and they were so nice and professional. I'd give them 10 stars if I could. Outstanding” - Trey E
“Very friendly and knowledgeable staff. My son and I went in together and we were well taken care of. Excellent experience all the way around.” - David C
“Dr. Castillo took time with me, staff is kind and efficient, and I felt safe with Covid protocols in place.” - Sue B
“I called as a new patient hoping to get in ASAP and they were able to work with my schedule and I got an appt that Monday. As soon as you walk in, you are greeted and made to feel comfortable. The office is really nice and clean. The front desk, assistants and Dr. Castillo are all AMAZING. This was my first visit but definitely not my last.” - Gracie S
“I'm not a fan of doctors or doctors' offices, but Dr. Castillo is so kind, calm, and professional that she and her staff quickly put me at ease. I'm so excited about my new prescription! I can even see the leaves on the trees again, and my new sunglasses are super cute!” - Sharon K
“Professional doctor and staff. Always willing to help in any way! Thorough exam by knowledgeable staff!” - Claudia Y
“I loved the environment and helpful ladies working here. It was a positive atmosphere I felt welcomed and comfortable. Strongly recommend going here!!” - McKayla D
“They were super nice at the office. I got here really early and filled out paper work. By my appointment time I was in the eye exam room. Super fun staff and Dr. Castillo was very knowledgeable and put my concerns at rest. Glad I found a office close to home.” - Marisol M
“This optometry is hands down my favorite Optometry spot . From the way they handle their patients, scheduling/booking, eye exams , communication , environment , selection - everything was top notch . I typically provide feedback off service , environment & inventory , and overall , Silver Strand exceeded all areas. I was able to book an appt same day (unheard of) & my insurance was verified before I arrived which made the flow of going in and getting my daughter's exam a breeze . The staff was warm and welcoming , the place was clean and organized , and we were seen immediately upon arrival . Once we were in , the entire routine process for a first time patient took about 30-45 min . Starting off , my daughter got photos of her eyes and the assistant was communicative , she explained her every step , which alleviated my daughters anxiety . Into the actual exam Dr.Castillo had the same kind bedside manner. After the exam was finished we sat down in the glasses try on area and looked over all the different frames options ranging from Michael Kors , Ray Ban , Coach , McAllister , etc. Frames were affordable with high end ranging $100-$220. During the invoice process , costs were broken down for easy understanding . With my PPO I paid around $65 out of pocket for exams and check up not including the frames or lenses ( all cost will vary by insurance so please do not expect to pay the same , this is just a general minimum idea of what you'd spend) . Glasses are due to arrive within 1-2 weeks .” - Erika C
“I was referred to Silver Strand by a coworker. It was easy to make an appointment and I was able to complete the new patient paperwork in advance to reduce time spent when checking in. After I checked in, I was called to begin my visit less than five minutes later. The Medical Assistant who performed testing was very courteous and explained every test she was performing. Dr. Castillo was great. She was compassionate and thoroughly explained her findings and recommendations. I had an excellent experience and highly recommend this business.” - F W
“New Dr. is a great just like Steensman.” - Darcel O
“I came in to get my wife's glasses repaired. Silver Strand Optometry personnel replaced a missing screw for one of the hinges. When I asked how much the repair would cost, she replied that it would be free. I was delighted and surprised to see that it was free. The staff had been quite helpful. They were quite pleasant and accommodating. I would highly recommend them to others.” - Ryan V
“Good service as usual and Dr Castillo continues to provide the same level of cutting edge professionalism as Dr Steensma did” - Robert R
“Dr. Castillo and her staff I would highly recommend. They were all professional.
Excellent” - Juliana W
“I could not be happier with Dr. Castillo, she is extremely professional and very detailed. The girls on the front are super nice and pleasant to work with. Would recommend this practice to anyone. - Maor K
“Thank you, Dr. Kimberly Castillo & your terrific staff, for an excellent eye exam experience! All of you are knowledgeable, courteous, & conscientious--& give the patient your full attention. Each step in the process was explained well--so appreciated. As a ‘legacy patient’--having been a patient of both Drs. Ralph Moses & Don Steensma--I'm happy to recommend Dr. Castillo/Silver Strand Optometry to all. The legacy of excellence continues!!!” - Christy M
“I had an urgent eye issue and was able to see the doctor within one hour. I had never met her because she is new to the practice but I was pleasantly surprised at the quality of her care. Front desk staff are competent and friendly. I highly recommend! - Jean W
“Dr. Castillo is amazing!! She answered all my questions and was super friendly. The girls in the office were great too. I highly recommend this place. They also have a beautiful selection of glasses.” - Daisy G
“Dr. Castillo is great and super nice.The ladies were very nice loved my visit.I highly recommend this office you won't regret choosing this office.” - Naidene G
“I went to Dr. Castillo after about 10 years of not going to get my eyes checked. I was blown away by the l professionalism. The staff was so sweet and helpful. They also had a great selection of glasses!! They have top of the line equipment and everything was very clean I felt super welcome there and they made my experience an awesome one! Thank you!!” - Sunny C
“I haven't gotten my eyes checked in years. I was blown away by the level of attentiveness and cleanliness in this office. Dr. Castillo and the rest of her staff are very friendly and very professional. Great selection of glasses as well.” - Chris C
“Love the service! Amazing staff 10/10 would recommend. They help you choose the best glasses that make you look Amazing” - Evelyn C
“Great place! Great service! very kind staff!” - Marissa P
GOOGLE REVIEWS
“I came in to have my wife's glassed fixed. She had lost a screw for one of the hinges and Silver Strand Optometry staff replaced it. I asked how much for the repair, and she said it was free. I was glad and surprise hearing it was free. I'm very thankful for the staff. They were very friendly and very helpful. I would definitely recommend them to others.” - Ryan Vargas
“Great service as always!” - Gisela Stowers
“Really enjoyed my experience with Dr. Castillo. This was my first appointment following her taking over the practice. I appreciated her thoroughness throughout the exam and her level of care. The staff is great and the office is comfortable. Highly recommend!” - Vanessa Gomez
“Dr. Castillo took time with me explaining my tests; all the staff are conscientious, kind, and efficient. They take care to create a clean and calm atmosphere. During Covid I felt they took even extra measures with protocols in place.” -Sue B
“I called as a new patient hoping to get in ASAP, they were able to work with my schedule and I got an appt that Monday. As soon as you walk in, you are greeted and made to feel comfortable. The office is really nice and clean. The front desk, assistants and Dr. Castillo are all AMAZING. This was my first visit but definitely not my last.” - Gracie Segovia
“Really enjoyed my experience with Dr. Castillo. This was my first appointment following her taking over the practice. I appreciated her thoroughness throughout the exam and her level of care. The staff is great and the office is comfortable. Highly recommend!” - Vanessa Gomez
“I hadn’t been to this office in a few years and I knew it had changed hands and I wanted to meet the new optometrist I went in at 8:30 because that’s what time they open and was hoping they still had my name on file from like a 2014 visit. I was pleasantly surprised by the staff , How courteous they were they were able to get me an appointment for later that afternoon and everything was done so professionally Dr. Castillo was very nice and very thorough in her examination I will definitely go back.” - Christine Borja
“Wonderful staff, always has been!” - Aranza Cardona
“Good everyone was very nice and was a very pleasant experience since there was no complaints. They confirmed what I thought I knew and everything was a very good experience would definitely recommend coming back because I know I am” - Ducky Dunn
“Dr. Castillo and staff make exams efficient, relaxed and informative. Getting new glasses or adjustments is a breeze. Easy breezy experience.” - Daniel Jarvis
“They’re very efficient and don’t keep you waiting! Love the doctor.” - Gail Marasse
“The staff are kind and very professional. The Doctor is very thorough and utilizes the latest in technology to serve the public. I highly recommend this office for optometry.” - Charles Peeke
“Great service, professional staff and drs, overall great experience.” - Heli S
“Fantastic staff. They were very knowledgable & friendly. Made me feel welcomed!!” - Brandy Magallon
“Dr Castillo is truly experienced, superb knowledgeable optometrist! She not only explains your eye condition in simple layman terms. Having another retina scan for data point for my eye health gives me more awareness of my need for annual check up for maintaining my vision. She and her staff are head and shoulders.above my other optometrists. Most remarkable doctor in Southern California!!” - Edward Robbins
“GOOD OPTOMETRIST. They have been real nice and schedule my future appointments.” - Kevin John Vargas
“I was referred to Silver Strand by a coworker. It was easy to make an appointment and I was able to complete the new patient paperwork in advance to reduce time spent when checking in. After I checked in, I was called to begin my visit less than five minutes later. The Medical Assistant who performed testing was very courteous and explained every test she was performing. Dr. Castillo was great. She was compassionate and thoroughly explained her findings and recommendations. I had an excellent experience and highly recommend this business.” - Fallon
“Dr Castillo was very knowledgeable and efficient. The exam took no time at all, but there were plenty of opportunities to ask questions and clarify anything. The assistants up front are lovely and friendly. I can only say good things about my visit. And as a parting gift, I got a million dollar bill. So ,my eyes are doing great, and my money problems are solved.” - Aaron Bouffard
“I went into Silverstrand Optometry for my daughter I scheduled an appointment for the next day. The staff was very informative and super general for my daughters first time. The Doctor was so sweet and she definitely has optometry as a passion and it shows in her staff and herself! They gave me my prescription so I could buy my daughter glasses wherever I wanted, but they were so great that I chose to pick her glasses there! I will not look for another optometry office as long as I live in port Hueneme ! I absolutely reccommend this office this staff and this doctor” - Sarah Declouette
“The staff is super friendly and obliging! They fixed my glasses without any issue. I'm very pleased to have found this office!” - Jaz
“I’ve been coming to office for some time now, but this was my first since Dr. Castillo had taken over practice. Really appreciate the time and effort put in and great to see updates on the technology available in facility for the general check up. Dr. Castillo is also quite knowledgeable and made sure all needs were met during my visit - will definitely be coming back for next appointment! - Moses Ramirez
“Everyone was very nice and welcoming. It was my first time here and they answered all my questions and even helped me select a pair of frames that are perfect for me.” - Rocio Juarez
“They are kind and professional with the latest state of the art equipment. I highly recommend.” Charles Peeke Jr
“The people in the office are very nice and they helped me very well. I would recommend going to this office!! 😊” - Kyle Sims